Money and Exchange (“we”, “our”, or “us”) are committed to protecting and respecting your privacy.
This privacy policy, along with our Terms and Conditions and any other referenced documents, outlines how we collect, use, and store your personal data. Please read it carefully to understand our practices. By visiting www.moneyandexchange.co.uk (or relevant website address), you accept the terms described in this policy.
Data Controller
For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is:
Money and Exchange 86-90 Paul Street, London EC2A 4NE, UK
Information We Collect
We may collect and process the following types of data:
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Information You Provide You may share information with us by filling out forms on our site or contacting us via phone, email, or other means. This includes:
- Name, address, email address, and phone number
- Payment and financial details
- Personal description and photograph
- Account registration, service subscriptions, social media activity, competition entries, and survey responses
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Information We Automatically Collect During each visit to our site, we may automatically collect:
- Technical details (e.g., IP address, browser type/version, time zone, device identifiers)
- Interaction data (e.g., pages visited, time spent, clicks, scrolls, and error logs)
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Information from Third Parties We may receive data from:
- Other websites we operate
- Our business partners, service providers, advertising networks, analytics providers, and credit reference agencies
Cookies
Our website uses cookies to improve your experience and enable essential functionality. Cookies help us:
- Understand usage patterns
- Improve our site performance
- Tailor advertising to relevant audiences
You can block cookies via your browser settings. However, this may impact the functionality of some parts of our website.
Please note that some third-party advertisers may also place cookies; we do not control these.
How We Use Your Information
We use the data we collect to:
If you provide information to us:
- Fulfil our contractual obligations and provide requested services
- Inform you about similar products or services
- With your consent, send marketing communications (you can opt out at any time)
- Notify you about service updates
- Display content optimally for your device
If we collect data automatically:
- Maintain, secure, and improve our site
- Perform analytics and user experience research
- Offer personalised advertising
- Suggest products or services of potential interest
If we receive information from third parties: We may combine it with other data for the above purposes.
Sharing Your Data
We may share your data with:
- Our subsidiaries or parent company (as defined under the UK Companies Act 2006)
- Business partners, suppliers, and subcontractors to fulfil contracts
- Advertisers (only anonymised, aggregate data unless otherwise agreed)
- Analytics and search engine providers
- Credit reference agencies (to assess creditworthiness)
We may also disclose your data:
- During a business sale, merger, or acquisition
- If required by law or to enforce our terms
- To prevent fraud or reduce credit risk
Where Your Data Is Stored
Your data may be transferred and stored outside the UK or European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data under applicable laws.
All data is stored on secure servers. Payment transactions are encrypted. Where we issue or you set a password, keep it confidential.
While we take all reasonable steps to protect your data, internet transmission is never completely secure. Any transmission is at your own risk.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update your data
- Withdraw consent to marketing communications
- Request deletion or restriction of processing in certain circumstances
You can exercise your rights by contacting us at velanordltd@gmail.com.
Links to Other Websites
Our site may link to other websites. Please note that these have their own privacy policies, and we do not accept responsibility or liability for their content or practices.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.
Contact Us
If you have questions or concerns about this policy, please email us at: velanordltd@gmail.com